PRIVACY POLICY
FortuneNetwork
Last updated: 24 May 20261. INTRODUCTION
FortuneNetwork ("we", "us", "our") is committed to protecting your privacy and handling your personal data responsibly. This privacy policy explains how we collect, use, store and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. DATA CONTROLLER
The data controller responsible for your personal data is:
RocketManKian
Email: fortunecraftnetwork@gmail.com
For data protection enquiries, please contact us using the details above.
3. PERSONAL DATA WE COLLECT
We may collect and process the following categories of personal data:• IP Address
• player UUID
• Username
• Statistic data like playtime and hoarders killed
• Discord ID
We collect this information when you:
• Join a game server
• Link your discord account
4. HOW WE USE YOUR DATA
We use your personal data for the following purposes:• To provide our products and services to you
• To respond to your enquiries and requests
• To send you technical notices and support messages
• To monitor and analyse trends, usage and activities
• To detect, prevent and address fraud and security issues
• To comply with legal obligations
5. LAWFUL BASIS FOR PROCESSING
We process your personal data on the following legal bases:• Contract: Processing necessary for the performance of a contract with you, or to take steps at your request before entering into a contract
• Legal obligation: Processing necessary to comply with legal requirements
• Legitimate interests: Processing necessary for our legitimate business interests, provided these do not override your rights
• Consent: Where you have given explicit consent, particularly for marketing communications
6. DATA SHARING
We may share your personal data with:We do not routinely share your personal data with third parties.
We will only share your data where necessary for the purposes outlined in this policy and in compliance with data protection law. We require all third parties to maintain appropriate security measures and to process your data only in accordance with our instructions.
We do not sell your personal data to any third party.
7. DATA RETENTION
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements.The retention period depends on the context:
• Transaction records: 6 years for tax and accounting purposes
• Marketing preferences: Until you unsubscribe or withdraw consent
• Website analytics: Typically 26 months
• Customer enquiries: 2 years after last contact
After the retention period, your data will be securely deleted or anonymised.
8. DATA SECURITY
We take reasonable measures to protect the information we collect from unauthorised access, use, or disclosure. However, no security measures are perfect, and we cannot guarantee the security of your data.9. YOUR RIGHTS
Under data protection law, you have the following rights:• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your data in certain circumstances
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Receive your data in a structured, commonly used format
• Right to object: Object to processing based on legitimate interests or for marketing
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the details in Section 2. We will respond to your request within one month.
10. COOKIES
Our website uses only essential cookies necessary for the site to function correctly. These cookies do not track your browsing activity or collect personal information for marketing purposes.11. MARKETING
We do not send marketing communications. We will only contact you in relation to the products or services you have purchased or enquired about.12. INTERNATIONAL TRANSFERS
We primarily process your data within the UK and European Economic Area. Where we transfer data outside these areas, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner's Office.13. CHANGES TO THIS POLICY
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or contacting you directly.14. COMPLAINTS
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: https://ico.org.uk
Telephone: 0303 123 1113
We would appreciate the opportunity to address your concerns before you contact the ICO. Please contact us in the first instance using the details in Section 2.
15. CONTACT US
If you have any questions about this privacy policy or how we handle your personal data, please contact us:FortuneNetwork
Email: fortunecraftnetwork@gmail.com
Alternatively, you may create a support ticket on the discord:
Join here.